GDPR & Data Protection
We comply with EU GDPR regulations. Here is how we protect your rights.
GDPR Compliance
Data Controller
RUH AREIOS TECHNOLOGIES L.L.C, Dubai, UAE is the data controller responsible for your personal data. Our Data Protection Officer is available at dpo@ruhareiostech.com.
Legal Basis for Processing
We process data based on: (1) contractual necessity to provide services, (2) your explicit consent, (3) legal obligations, (4) legitimate interests in platform security and improvement, and (5) compliance with regulatory requirements.
Your GDPR Rights
Right of Access
You have the right to request a copy of your personal data we hold. Submit requests to privacy@ruhareiostech.com. Response within 30 days.
Right to Rectification
You can request correction of inaccurate or incomplete data. We will update your information within 14 days upon verification.
Right to Erasure
You can request deletion of your personal data in certain circumstances. We will erase data within 30 days where legally permitted.
Right to Restrict
You can request limiting how we process your data while we investigate your request or assess your other rights.
Right to Portability
You can request your data in machine-readable format to transfer to another service. Available in JSON or CSV format.
Right to Object
You can object to processing for marketing, analytics, or profiling. We will stop such processing within 14 days.
International Data Transfers
RUH AREIOS is based in the UAE. Your data may be transferred outside the EU. We ensure adequate protections through Standard Contractual Clauses and supplementary safeguards approved by EU authorities.
Data Protection Officer
Our DPO oversees GDPR compliance and handles data protection inquiries. Contact: dpo@ruhareiostech.com. Response time: 10 business days.
Supervisory Authority
If you believe your GDPR rights have been violated, you have the right to lodge a complaint with your national data protection authority. For EU residents, this is your local Data Protection Authority.
Data Breach Notification
In the event of a data breach, we will notify affected EU residents within 72 hours (where required by law) and provide information about the breach and mitigation steps.